Terms and conditions

1. Introduction

These terms and conditions govern the sale of digital products through the website Alice In Patternsland, operated by DABAITIE SL. By placing an order through our site, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Interpretation

In these terms, "we", "us", or "our" refers to DABAITIE SL (trading as Alice In Patternsland). "You" or "your" refers to the customer or user placing an order through our website.

3. Order Process

The presentation of digital products on our website is an invitation to treat, not a binding offer. A contract is only formed when we send you an order confirmation email after payment.

To complete a purchase:

  • Add the desired digital products to your cart.
  • Proceed to checkout and provide accurate payment details.
  • Accept these terms and confirm the order.
  • After successful payment, you will receive an email with download access.

We recommend saving a copy of these terms at the time of purchase, as we may update them periodically.

4. Products

All our products are digital downloads (e.g., print-ready artworks and surface design patterns). No physical goods will be shipped. You are responsible for ensuring you have the necessary software/hardware to access and use the files.

5. Price and Payment

Prices are listed in euros (€) and include VAT, where applicable. While we strive for accuracy, pricing errors may occur. In such cases, we reserve the right to cancel your order and issue a full refund.

Payment is required in full at checkout via accepted methods (e.g., credit card, PayPal). We reserve the right to cancel any order if payment is not received in full.

If you dispute a charge without valid grounds (e.g., via unjustified chargeback), you may be liable for:

  • The full amount of the chargeback,
  • Associated third-party processing fees,
  • A €10 administrative fee,
  • Any legal costs incurred by us to recover these amounts.

6. Licenses and Usage Rights

You may choose between two types of licenses:

Standard License ("As you want")

  • Non-exclusive.
  • Unlimited personal and commercial use.
  • You may not resell, sublicense, or share the digital files themselves.

Exclusive License ("Only yours")

  • Exclusive to you upon purchase.
  • The design will be removed from our store and not sold again.
  • Unlimited personal and commercial use.
  • You may not resell, sublicense, or share the digital files themselves.

Unless explicitly stated otherwise, all rights remain with Alice In Patternsland. You acquire only the rights specified above.

7. Delivery

Products are delivered instantly via download link after payment confirmation. You will also receive a confirmation email with download access. If you encounter issues, contact us at hello@aliceinpatternsland.com.

8. Ownership and Risk

Ownership of the digital file and the granted license transfers to you upon full payment. You are responsible for securely storing your files after download.

9. Refund Policy

Due to the digital nature of our products, we do not offer refunds or exchanges unless the file is defective or inaccessible. In such a case, you must notify us within 7 days of purchase.

10. Your Warranties

By placing an order, you warrant that:

  • You are legally capable of entering into binding contracts.
  • All information you provide is true and accurate.
  • You are purchasing as an individual or an authorized agent of a business.

11. Force Majeure

We are not liable for delays or failures caused by events beyond our control (e.g., natural disasters, war, internet outages, platform failures, etc.).

12. Limitation of Liability

Nothing in these terms excludes liability for death, personal injury, or fraud.

To the extent permitted by law, we are not liable for:

  • Loss of profits, business, or revenue.
  • Data loss or corruption.
  • Indirect or consequential damages.

If liability is established, our maximum responsibility is limited to the purchase price of the product in question.

13. Account Termination and Contract Cancellation

We reserve the right to cancel your account or any order if:

  • Payment fails or is disputed without cause,
  • You breach these terms,
  • You misuse the content or licensing.

Upon termination, any rights granted to you under license will also terminate.

14. Privacy

We process your personal data in accordance with our Privacy Policy. By using our site, you consent to such processing.

15. Governing Law and Jurisdiction

These terms are governed by the laws of Spain. Any disputes shall be submitted to the courts of Barcelona, unless otherwise required by consumer protection laws.

16. Contact Details

Alice In Patternsland
Operated by: DABAITIE SL
Registered address: C/ Bosc, 20 1º 1ª, 08017 Barcelona, Spain.
VAT: ES-B66703067
Email: hello@aliceinpatternsland.com